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Computer Help and Support

(67,864 posts)

6. If you are still having issues, back data up data & reinstall windows

Sun Apr 27, 2025, 02:11 PM

Apr 27

You'd have to back up each file individually because if it's a giant folder, you might miss a virus file.

Good luck!

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I have a Trojan. ETA problem solved? [View all] Lasher Apr 27 OP

Malwarebytes is a pretty good option. Free version is good. SheltieLover Apr 27 #2

I just tried System Restore but it didn't work. Lasher Apr 27 #4

Awesome! SheltieLover Apr 27 #5

It's not going well. Lasher Apr 27 #10

I had one NJCher Apr 27 #3

Yikes! SheltieLover Apr 27 #8

I just signed up for Webroot's free trial. Lasher Apr 27 #9

If you are still having issues, back data up data & reinstall windows SheltieLover Apr 27 #6

Viruses can embed themselves in system files like root kits SheltieLover Apr 27 #7

Some basics LPBBEAR Apr 28 #12

Disconnect from the Internet before you run Antivirus deep scan. Yellowdog-1966 Apr 29 #13

edit to add. Lasher May 2 #15

Thanks. I usually write "on edit:" when necessary. . . . nt Bernardo de La Paz May 2 #16