Now I know why they were fined $7 Million!!! Deceptive practices, misleading info, purposeful misinformation, etc. I wish I read that article from Jan 2025 about this a week ago instead of last night. There were several articles on line about this fraud case from 2024 and 2025.
I've written several messages to the "tax pro" (who is 3 times the cost) and I've let them have it! About an hour ago as I was writing another message to the tax pro (HA! A pro at deception) and I got a call from "District Manager at H and R". Oooooo, I'm so impressed. I was pretty pissed off and I am glad he called at that moment. He gave me some BS about how my choosing a tax pro was 100% different than previous years' choices and that is why I am stuck. I said, "No, no...I am not stuck, your system has stuck me and that is why I am angry", and on and on. I asked him if I should go to Turbo Tax or an H and R branch office and tell THEM about HIM and make them correct their problem for free or have Mastercard put a hold on the payment pending a fraud investigation or perhaps file a complaint with the govt. telling them H and R Block is still deceiving people.
So now I am waiting, there was suppose to be a call back 55 minutes ago. He needs to email "corporate" about putting my "tax-pro review" back to the original way that worked for about $95. I doubt I'll get any refund and a letter of apology would be nice, instead I'll just be relieved enough to finally get some sleep.
And waiting, and waiting,.......