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Computer Help and Support

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Beartracks

(13,875 posts)
Sat Mar 29, 2025, 08:06 PM Mar 29

Canon printer: blue WiFi light is on, but PC can't find printer on the network. [View all]

My Canon printer is connected to my router via WiFi. The WLAN setting is Active, and the blue WiFi light is on.

My Windows 10 computer is attached to the router via ethernet.

Up until a month ago, I could print from the PC to the Canon printer. Now, the PC says the printer is "not connected." If I try to print, I get and error that the printer can't be found.

The printer's Network Config Page identifes the correct WiFi network. The PC is connected to "Network 5," which I presume is the name of the LAN between it and the router. I've been looking into other various settings, and I've rebooted everything (hoping that power-cycling the printer might help), but no progress.

Any idea what could be the problem, or what else I might check?

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