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Computer Help and Support

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LAS14

(15,170 posts)
Sun Jan 31, 2021, 01:58 PM Jan 2021

Is there anything I can do to log on to Amazon if I don't have a smart phone????????? [View all]

Last edited Sun Jan 31, 2021, 03:05 PM - Edit history (2)

So we're in Maine at our vacation place. I try to log on to Amazon and they want to send me a message to my cell. Fine. I'm used to that. Just get the code and enter it. But NO.... NOW they send me a URL that I'm supposed to "tap" to approve or acknowledge the message. I don't have smart phone. I don't WANT a smart phone. The logon page advises me to contact Customer Service if I'm having problems. But I can't contact customer service until I log on!!! And round and round and round. I know for sure I'm not the only stupid-phone user who travels away from home. What the hell are they thinking??????? Is there anything I can do?????

A couple of replies point out that I should be able to specify a different method. That's true. But not today. I looked and looked.

Edit: I followed the advice of typing the URL into a browser page on my computer. That worked. I think part of the problem may have been that I cleared my cache a couple of days ago (to try to clean up things to re-try a damn Massachusetts COVID signup (!!!!!) ), so it looked like I was logging in from a different computer as well as a different location.

TIA
LAS

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